CARE & SUPPORT

For Patients & Families

Starting care can feel overwhelming. Our goal is to make the process as
simple and supportive as possible. From your first call to your first
appointment, our team will guide you through the next steps, answer your
questions, and help ensure you feel comfortable with your care plan.

ways to help

Getting Started With Care

    What to Expect

    Our intake team will help you understand the next steps, answer your questions, and guide you toward the right provider or program. From your first call through your first appointment, we work to ensure you feel informed and supported throughout the process.

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    First Appointment

    Your first appointment is an opportunity to meet your provider, discuss your goals, and begin building a plan that supports your well-being. Our team will help you prepare so you know what to expect and feel comfortable during your first visit.

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    Telehealth

    Telehealth sessions allow you to meet privately with your provider through a secure video connection while receiving the same compassionate support as an in-person visit.

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    Choose a Provider

    The relationship between you and your therapist is an important part of the healing process. Our team includes clinicians with different specialties and therapeutic approaches to help meet a wide range of needs.

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    Forms & Polices

    Before beginning care, you may be asked to review and complete certain documents related to privacy, consent, and patient rights. These forms help ensure transparency and protect you and your family throughout the care process.

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    Billing & Insurance

    Rimrock Trails offers multiple payment options and works with a range of insurance providers. Our team can help guide you through billing questions and available payment resources. Patients may also access billing information and make secure payments online.

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You don't have to wait for a crisis to reach out

If you or someone you love is struggling, help is always here. Call or text 988 - free,
confidential, and available 24/7.