Rimrock Trails offers secure telehealth appointments so individuals and families throughout Central Oregon can access counseling services from the comfort of their home. Telehealth visits let you meet with your provider through a secure video connection and receive the same compassionate care as an in-person appointment.

How Telehealth Works

Telehealth sessions take place through a secure video platform that allows you to speak privately with your provider in real time.

Before your appointment, you will receive instructions on how to access your session and connect with your provider. Appointments typically follow the same structure as in-person counseling visits.

What to Bring

To participate in a telehealth appointment, you will need:

• A computer, tablet, or smartphone
• A reliable internet connection
• A device with a camera and microphone
• A quiet and private space for your session

If you need assistance setting up your appointment, our team can help guide you through the process.

Tips for a Successful Telehealth Visit

To help your session go smoothly:

• Join your session a few minutes early
• Choose a quiet, private space
• Silence notifications on your device
• Make sure your camera and microphone are working

These steps help create a comfortable environment for your appointment.