What to Expect
Our intake team will help you understand the next steps, answer your questions, and guide you toward the right provider or program. From your first call through your first appointment, we work to ensure you feel informed and supported throughout the process.
First Appointment
Your first appointment is an opportunity to meet your provider, discuss your goals, and begin building a plan that supports your well-being. Our team will help you prepare so you know what to expect and feel comfortable during your first visit.
Telehealth
Telehealth sessions allow you to meet privately with your provider through a secure video connection while receiving the same compassionate support as an in-person visit.
Choose a Provider
The relationship between you and your therapist is an important part of the healing process. Our team includes clinicians with different specialties and therapeutic approaches to help meet a wide range of needs.
Forms & Polices
Before beginning care, you may be asked to review and complete certain documents related to privacy, consent, and patient rights. These forms help ensure transparency and protect you and your family throughout the care process.
Billing & Insurance
Rimrock Trails offers multiple payment options and works with a range of insurance providers. Our team can help guide you through billing questions and available payment resources. Patients may also access billing information and make secure payments online.
Experiencing a Crisis
If you are experiencing a crisis, extension line 988.
If it is a medical emergency, please call 911.